Terms of Use

Last Updated: January 20, 2022

Effective: January 20, 2022

Welcome to EOATO.com. The Terms of Use is a contract between you and EOATO,  we also have additional terms, includes Privacy and Cookie Policy, Shipping Policy, Return and Refund Policy, Billing and Payment Terms, which also govern your use of our services. Please read them carefully, because by using our services, you are agreeing to these terms.

Service provider

EOATO.com is provided by, and you are contracting with:

Zilu Retail Co., Ltd.

Company name in Chinese: 子路零售(深圳)有限公司

Organized under the company law of the people’s republic of China, and operating under the laws of the USA

1D016 Hualijia Electronics Market,

Hua'nanyi Ave, Longgang, Shenzhen, Guangdong Province,

518111, China 

When we speak of “EOATO,” “we,” “us,” and “our,” we mean Zilu Retail Co., Ltd. and its affiliates.

Age requirements

By agreeing to these terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence. If not, you must have your parent or legal guardian’s permission to use our service. Please have your parent or legal guardian read these terms with you.

If you’re a parent or legal guardian, and you allow your child to use the services, then these terms apply to you and you’re responsible for your child’s activity on the services.

Privacy

The privacy policy is about how EOATO collects, stores, and protects your information when you use the services. Please review our Privacy and Cookie Policy, which also governs your use of EOATO services.

What we provide

We provide you with a simple, no interference shopping platform. You can view or shop our products by our sites, or view any contents listed on our website. Especially, you can shop furniture from us, we are confident that you will be satisfied. At present, our online store mainly sell office chair, computer desk, sofa, bed and so on.

EOATO account

If you meet the age requirements, you may need your own EOATO account to use certain EOATO services. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

Order communications

You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages. We usually send emails related to your order information, invoice, shipment information to you.

If you choose to give us feedback, such as suggestions to improve our services, we may act on your feedback without obligation to you.

Content in EOATO services

Your content

You may post reviews, comments, questions, suggestions, photos, videos, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights (including publicity rights), or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam" or unsolicited commercial electronic messages. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. EOATO reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant EOATO a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant EOATO and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify EOATO for all claims resulting from content you supply. EOATO has the right but not the obligation to monitor and edit or remove any activity or content. EOATO takes no responsibility and assumes no liability for any content posted by you or any third party.

EOATO respects the intellectual property of others. If you believe that your intellectual property rights are being infringed, please contact us.

EOATO content

Some of our services include content that belongs to EOATO. You may use EOATO’s content as allowed by these terms, but we retain any intellectual property rights that we have in our content. 

Obligations

We should fulfill the following obligations:

  • We ensure your personal privacy and data security, and don’t sell your personal information to anyone.
  • We guarantee the security of the settlement and payment.
  • We provide you with quality products and fair prices.
  • We make sure that the product you purchase is in stock, as description.
  • We provide you with any relevant information about your order, such as order  details, processing status, issuance of invoices, tracking number and after-sales service.

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses.

Disclaimer of warranties; limitation of liability

The only commitments we make about our services are (1) described in the obligations section, (2) provided under applicable laws. We don’t make any other commitments about our services.

And unless required by law, we don’t provide implied warranties, such as the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

These terms only limit our responsibilities as allowed by applicable law. Specifically, these terms don’t limit EOATO’s liability for death or personal injury, fraud, fraudulent misrepresentation, gross negligence, or willful misconduct.

We won’t be responsible for any other losses other than the rights and responsibilities described in this section.

Measures taken in violation of the terms

We reserve the right to remove any contents you posted, even suspend or terminate your access to the services or delete your account if you violate these terms, or violate the intellectual property rights of others, or violate relevant laws. Of course, you’re always free to stop using our services at any time. You can contact us to cancel your account.

Settling disputes, governing law

By using any EOATO Service, you agree that the Federal Arbitration Act, applicable federal law, and the laws of the state of Washington, without regard to principles of conflict of laws, will govern these terms and any dispute of any sort that might arise between you and EOATO.

Changes to the Terms of Use

You can review the most current version of the Terms of Use and additional terms at any time.

We reserve the right, at our sole discretion, to update, change or replace any part of the Terms of Use and additional terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the service following the posting of any changes to the Terms of Use and additional terms constitutes acceptance of those changes.

Our address

Contact Person: Mr Xinkuang Liu

Company: Zilu Retail Co., Ltd. 

Email: [email protected]

Phone: +86 19926425628

1D016 Hualijia Electronics Market,

Hua'nanyi Ave, Longgang, Shenzhen,

Guangdong Province, 518111, China